At Suknai Hotels & Resorts Group, we are committed to protecting your privacy when you visit our website or stay at our hotel. This policy is designed to explain how we collect, use, and protect your personal data.
Information Collection: When making a reservation online or checking in at the hotel, we may collect your personal information such as your name, address, phone number, email address, payment details, and personal preferences. We may also record details of your stay, such as check-in and check-out dates, and any special requests.
Use of Information: We use the information collected to provide better services to you, including making your reservation, confirming your booking, fulfilling your special requests, and sending necessary information related to your stay. We may use the information to contact you regarding promotions, updates, or inquiries related to your stay or our services.
Information Protection: We take reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. All personal data is stored in secure systems protected by modern security technologies.
Information Sharing: We will not sell, rent, or exchange your personal information with third parties unless it is necessary to provide the services you requested or as required by law. In some cases, we may use third-party services, such as payment companies, but we ensure that these parties comply with our privacy protection standards.
Cookies: We use cookies to enhance your experience on our website. These cookies help us customize content, advertisements, and provide a comfortable browsing experience. You can adjust your browser settings to refuse cookies or alert you when they are being sent.
Your Rights: You have the right to request access to, update, correct, or delete your personal data. If you wish to exercise any of these rights or if you have any questions regarding privacy.
